Bug Reporting

Bug reports that don’t need a follow-up email

Every bug report should answer four questions: what page, what browser, what element, what does it look like. WebPinch answers all four in a single click.

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Free to start · No credit card · Guests don’t need an account

Most bug reports lose the engineer’s time at the start: chasing down which browser, which OS, which URL, what the user saw. WebPinch captures all of that automatically, attached to the pin. The reporter just describes the problem.

How it works

Every pin captures the full picture

Click where the bug is

The pin pins to the DOM element, not a pixel. Layout shifts don’t move it.

Screenshot, browser, OS

Auto-captured. No “what browser were you using?” round-trip.

Triage on a Kanban board

Sort by priority, assign owners, drag through statuses — without leaving WebPinch.

Exact CSS selector saved

Engineers know exactly which element to inspect. Saves minutes per bug.

Reporters don’t need an account

Guest reviewers file bugs without signing up.

Reproduces on any URL

Live site, staging, or local — file the bug where it happens.

The problem

What WebPinch replaces

Incomplete reports

“It’s broken” doesn’t help anyone. Auto-capture forces the right context to be there.

Hours lost on repro

Knowing the browser and viewport up front cuts repro time dramatically.

Hard for non-technical reporters

QA, support, and clients can file complete bug reports without knowing what a user-agent string is.

Who it’s for

Built for the people running the project

QA engineersFrontend developersSupport teamsProject managers

FAQ

Common questions

What makes a good bug report?

Five things: page URL, browser/OS, screen size, what was expected, what actually happened — plus a screenshot. WebPinch captures the first four automatically.

Can WebPinch replace my bug tracker?

For small teams, yes — the built-in Kanban board is a full bug tracker. For larger teams, WebPinch sits in front of your existing tracker and feeds it pre-filled tasks.

Does it record videos or just screenshots?

Screenshots are captured automatically on every pin. Video recording is on the roadmap.