Privacy Policy
Last updated: February 1, 2026
1. Information We Collect
When you use WebPinch, we collect information you provide directly, such as your name, email address, and any feedback content you create. We also automatically collect technical data including browser type, operating system, screen resolution, and page URLs when you use our Chrome extension. This metadata is essential for providing the feedback context your team needs.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes displaying your feedback pins on the Kanban board, enabling team collaboration, and sending you important account notifications. We do not sell your personal information to third parties.
3. Data Storage & Security
Your data is stored on secure servers with industry-standard encryption. We use HTTPS for all data transmission and implement access controls to protect your information. Screenshots and feedback data are associated with your projects and are only accessible to authorized team members.
4. Third-Party Services
We use select third-party services to operate WebPinch, including cloud hosting providers, payment processors (Razorpay), and analytics tools. These providers are bound by their own privacy policies and data processing agreements. We only share the minimum information necessary for them to provide their services.
5. Cookies
WebPinch uses cookies and similar technologies to maintain your session, remember your preferences, and analyze how our service is used. You can control cookie settings through your browser. Disabling cookies may affect the functionality of our service.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can export your project data or request account deletion at any time by contacting our support team. We will respond to your request within 30 days.
7. Data Retention
We retain your account data for as long as your account is active. When you delete your account, we remove your personal information and project data within 30 days. Some information may be retained in backups for a limited period as required by law.
8. Children's Privacy
WebPinch is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via email or through a notice on our website. Your continued use of WebPinch after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@webpinch.com.