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Website feedback without making anyone sign up

Every account you ask a client to create is a place the feedback round can stall. So don’t ask.

Free to start · No credit card · Guests don’t need an account

The single biggest predictor of whether a client actually uses your feedback tool is whether they have to sign up for it. A password reset on a Friday afternoon is enough to send someone back to email with a screenshot attached. WebPinch guests click a link and start commenting — no account, no licence, no onboarding.

How it works

Every pin captures the full picture

One link, zero friction

Share the guest link. They open it and comment. That is the entire onboarding.

They point instead of describing

Clicking the element is easier than writing directions to it, which is why non-technical reviewers take to it.

You still get the full context

Screenshot, browser, OS, screen size and URL are captured even though the reviewer never signed in.

Guests never take a seat

Unlimited guests on every plan, including free. Reviewer count never changes your bill.

Their comment becomes your task

Guest feedback lands on the same board as everything else, ready to assign.

Works on staging too

Send a guest link for a password-protected or pre-launch URL without exposing it publicly.

The problem

What WebPinch replaces

Clients who won’t create another account

Every extra step loses reviewers. The ones you lose send feedback by email instead.

Per-reviewer pricing

Some tools count reviewers as paid users. That punishes you for asking more people to look.

Onboarding calls for a feedback tool

If it needs explaining, it’s already too heavy for the person you’re asking a favour of.

Who it’s for

Built for the people running the project

Web agenciesFreelancersClient-facing teamsMarketing teams

FAQ

Common questions

Can clients leave website feedback without an account?

Yes. WebPinch guest links require no sign-up at all — the reviewer opens the link and comments immediately.

Do guests count towards my seats?

No. Guests are free and unlimited on every plan, including the free one. Only your own team members consume seats.

Do I still get browser and OS details from a guest?

Yes. Every pin captures the screenshot, browser, OS, screen resolution and page URL regardless of whether the person is signed in.

Is guest feedback secure?

Guest links are per-project and can be shared only with the people you send them to. Guests can leave feedback on that project and can’t reach your dashboard, other projects or your organisation.